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Helpdesk Implementation Strategies: How to Successfully Implement an Electronic Customer Service Desk

Helpdesk Implementation Strategies: How to Successfully Implement an Electronic Customer Service Desk

by admin | Jul 18, 2016 | BLOG, Helpdesk

Channel Management A helpdesk implementation must be geared towards achieving a sustainable return on investment (ROI) to be a justifiable project. It is therefore imperative that an organization establishes a set of benchmark costs for each customer service...

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